Sign in to the vendor app

Use the vendor app to manage orders, menus, and store settings for each location you operate.

Before you begin

You need an account created by your organization (store owner or Pavement admin).
Store owners create staff from Locations → Team—see Manage your team.
Use the username or email and password you were given, or complete activation if you received an invite link.

Open the vendor app URL provided by your team (often your brand’s vendor subdomain).
Go to Sign in.
Enter your username or email and password.
Select Sign in.

After a successful login you are taken to Locations, where you pick which store to manage. Staff only see locations they were assigned.

If you received an activation link:

Problem	What to try
“Invalid credentials”	Confirm email spelling and caps lock. Use Forgot password if needed.
No activation email	Check spam. Ask your store owner to resend or confirm the correct email.
Cannot see a location	Your user may not be assigned to that store—contact your store owner or Pavement support.

Only store staff and store owners can use the vendor app. Customer accounts for ordering use the public storefront, not this login.